1. Introduction
This Privacy Policy outlines how Circuit Group collects, uses, stores, and protects your personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth).
By using our platform, purchasing tickets, or participating in our events or promotions, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
Payment details (processed securely via third-party providers)
Ticket purchase and event participation data
Referral and promotional activity data
Website usage data (cookies, IP address, device information)
3. How We Collect Information
We collect personal information when you:
Purchase tickets
Sign up for private drops or mailing lists
Participate in competitions or promotions
Interact with our website, ads, or forms
Use referral links or promotional codes
4. How We Use Your Information
Your information may be used to:
Process ticket purchases and manage event access
Send event updates, reminders, and important notifications
Notify you about ticket drops, promotions, and exclusive offers
Administer competitions and referral programs
Improve our services, marketing, and user experience
Conduct analytics and audience insights
5. Marketing Communications
By providing your details, you agree to receive:
Email and SMS communications related to events, ticket releases, and promotions
You can unsubscribe at any time via:
the unsubscribe link in emails
replying STOP to SMS messages (where applicable)
6. Referral & Promotional Tracking
We may track activity related to referral links or codes, including:
number of referrals
ticket purchases linked to your referral
engagement with promotional campaigns
This data is used for competition eligibility, rewards, and internal analytics. All tracking decisions are final.
7. Sharing of Information
We do not sell your personal information.
We may share data with trusted third parties where necessary, including:
payment processors
ticketing platforms
marketing and email/SMS service providers
analytics and advertising platforms (e.g. Meta, Google)
These providers are required to handle your data securely.
8. Data Storage & Security
We take reasonable steps to protect your personal information from:
misuse
interference
loss
unauthorised access, modification, or disclosure
However, no system is completely secure, and we cannot guarantee absolute security.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
improve website functionality
analyse traffic and user behaviour
support advertising and retargeting campaigns
You can manage cookie preferences through your browser settings.
10. Access & Correction
You may request access to or correction of your personal information at any time by contacting us.
11. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those external platforms.
12. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be effective immediately upon posting.
13. Contact Us
For privacy-related enquiries, please contact:
Circuit Group
Email: circuit.lively@gmail.com