Privacy Policy
Privacy Policy

1. Introduction



This Privacy Policy outlines how Circuit Group collects, uses, stores, and protects your personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth).



By using our platform, purchasing tickets, or participating in our events or promotions, you consent to the practices described in this policy.



2. Information We Collect



We may collect the following personal information:



Full name

Email address

Phone number

Payment details (processed securely via third-party providers)

Ticket purchase and event participation data

Referral and promotional activity data

Website usage data (cookies, IP address, device information)

3. How We Collect Information



We collect personal information when you:



Purchase tickets

Sign up for private drops or mailing lists

Participate in competitions or promotions

Interact with our website, ads, or forms

Use referral links or promotional codes

4. How We Use Your Information



Your information may be used to:



Process ticket purchases and manage event access

Send event updates, reminders, and important notifications

Notify you about ticket drops, promotions, and exclusive offers

Administer competitions and referral programs

Improve our services, marketing, and user experience

Conduct analytics and audience insights

5. Marketing Communications



By providing your details, you agree to receive:



Email and SMS communications related to events, ticket releases, and promotions



You can unsubscribe at any time via:



the unsubscribe link in emails

replying STOP to SMS messages (where applicable)

6. Referral & Promotional Tracking



We may track activity related to referral links or codes, including:



number of referrals

ticket purchases linked to your referral

engagement with promotional campaigns



This data is used for competition eligibility, rewards, and internal analytics. All tracking decisions are final.



7. Sharing of Information



We do not sell your personal information.



We may share data with trusted third parties where necessary, including:



payment processors

ticketing platforms

marketing and email/SMS service providers

analytics and advertising platforms (e.g. Meta, Google)



These providers are required to handle your data securely.



8. Data Storage & Security



We take reasonable steps to protect your personal information from:



misuse

interference

loss

unauthorised access, modification, or disclosure



However, no system is completely secure, and we cannot guarantee absolute security.



9. Cookies & Tracking Technologies



We use cookies and similar technologies to:



improve website functionality

analyse traffic and user behaviour

support advertising and retargeting campaigns



You can manage cookie preferences through your browser settings.



10. Access & Correction



You may request access to or correction of your personal information at any time by contacting us.



11. Third-Party Links



Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those external platforms.



12. Changes to This Policy



We may update this Privacy Policy at any time. Updates will be effective immediately upon posting.



13. Contact Us



For privacy-related enquiries, please contact:



Circuit Group

Email: circuit.lively@gmail.com